#1 Burning Software

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 Post subject: Update and new versions notifications
PostPosted: Tue Nov 23, 2004 3:26 pm 
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Ladies and Gentlemen,

need to inform you we've dropped idea of sending e-mails with notifications "new version of ... has been released". This was done b/s of:

1) quite large number of blocked e-mails. People forget to add our robot address to "allowed" senders after some change in their software. And our e-mails get blocked and ISPs are taking activities to add @rocketdivision.com to spammers list. This is not good for the business :-(

2) noticable number of people use different e-mails when puchasing. Quite common practice when boss is purchasing SDK for his employee. So he gets unwelcomed message and his emplyee gets nothing. Nobady's happy.

3) every new version starts support boom! Support teams gets overloaded with new version issues. We'd like to make migration process a bit smoother in time.

That's why if you need an update -- check our site for Announces section or select option "monitor this group".

Thank you for understanding!

P.S. If you're waiting for something and is in touch with support team of course new fixed versions would be send to you personally :-)

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