#1 Burning Software

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 Post subject: No logs in forum messages please!
PostPosted: Wed Jun 28, 2006 8:15 pm 
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Ladies and Gentlemen,

if you want (or need) to post a bug report or whatever please don't cut-n-paste log text to forum message. Forum software we use would truncate your message (and the log) and it would just increate request-response turn-around time to one hop :) as we'll have to ask you for complete log in in 99% of the cases. Please compress the log with ZIP or whatever and write and ordinary e-mail with compressed log in attachment and send it with your description to support@rocketdivision.com alias e-mail. Or *attach* compressed log to forum message (this is OK now as well with new phpBB forum code). Just don't cut-n-paste it as a text...

We care about you and want your request to be processed ASAP.

Thank you very much for understanding!


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