#1 Burning Software

Hello Dima Sir,

1. I am using StarBurnX v12(just updated to StarBurnX_v12_300_20101122 and was using StarBurnX_v12_160_20100401 before this)[referring VB.NET samples].
2. While checking newer version V12_300, I found following behavior and same was observed in V12_160.
3. Scenario:
a. I inserted a disc in the drive. Then launched a sample which accesses DiscInformation for the drive with disc.
b. Every thing is right till now. I just printed DiscLabel on console on Print button click. It was printed. OK.
c. Now I ejected the drive. As disc is not in the drive, I have to refresh the information. So on sample form I have Refresh button, which refreshes disc information by drive.DiscInformation.Refresh(). OK
d. Now, as DiscInformation is refreshed. I am again printing DiscLabel by clicking Print button. My expectation is Nothing should be printed.
e. But this time also previous Disc's DiscLabel was printed. After investing for the problem, I came to know that DiscInformation of previous disc is retained. It was not refreshed for this case.

Is this normal/problem/something is wrong from my side? I checked the same in Major release V12('Trident II' Build 2010-01-10). Everything is fine in that version means DiscLabel was printed as "" even DiscInformation was not showing previous values.

Is the problem clear to you? If not I will discuss it again.

Thank you. I am waiting for your reply.

Do you want logs?

Hello,

Yes, it would be nice!!

Regards,

Dmitry

In this latest dll, custom log is also not getting created. Sorry, I cannot give you the logs. Please kindly check this?

Hello,

Yes, today, we will provide the new StarBurnX build.

Regards,

Dmitry

Hello,

Here is the new StarBurnX build:

link was removed

Check described issues and send the StarBurn.log file to us

Regards,

Dmitry

Hello Dima Sir,
Everything is OK. No problem.

I am checking these dlls for other possible problems.
Is there anything else you have changed? If no then should I use these dlls to update my product beacause I am not getting logs from my customers, so if any problem will occur I will not get StarBurnX logs to get help from you?

Hello,

I guess this new version of StarBurnX is more preferable to use in your product .. but anyway you should test this new version with your product before release it

Note: you should updata StarBurnX12.dll together with StarBurn.dll!!!


Regards,

Dmitry

Yes, Sir.

I am checking my application with new StarBurnX dlls.
Thank you.

Please keep us updated. Thank you very much for cooperation.

Hello Dima Sir,
1) I am very happy to use these dlls. These dlls works good for me. I will use these in my product. Thank you.
2) But while testing I found following small problem, the Disc Information after refreshing takes a lot of time to update DiscInfo.Status property(which by default has value STARBURN_DISC_STATUS_EMPTY), I found this problem for Audio CD with 17 tracks.
3) My first problem is, there is no way to detect whether disc information is updated or filled with information of the current disc in drive.
4) Now, as I said earlier the default value for DiscInfo.Status is STARBURN_DISC_STATUS_EMPTY so its not reliable to use for checking empty discs. I think there should be another enum value like NONE.

Will you please suggest me possible solution for the discussed problems.
Thank you Sir. I am waiting for your reply.

Hello

4) The DiscType property ( of DiskInfo class ) will return the STARBURN_DISC_TYPE_NONE value in case the "no disc detected"!!!

2) Yes, we should refresh information about each of tracks on the disc. We will investigate the way to make this process execute faster.

Regards,

Dmitry

Hello Dima Sir,

Yes you are right for empty drive.
But in my case for Audio CD disc type is STARBURN_DISC_TYPE_CD_ROM and as I said earlier also DiscInfo.Status is STARBURN_DISC_STATUS_EMPTY.
Which is wrong!!!!

Thank you Sir, I am waiting for your reply.

Send me the log file please and I will check this issue!

Regards,

Dmitry

Hello Dima Sir,
I am attaching log with the same scenario simulated.