#1 Burning Software

It is currently Sat May 25, 2019 10:58 pm

All times are UTC




Post new topic Reply to topic  [ 6 posts ] 
Author Message
 Post subject: Can you have a look at my logs please
PostPosted: Mon Sep 01, 2014 12:09 pm 
Offline

Joined: Sat Dec 20, 2008 3:17 pm
Posts: 23
A few years ago i was kindly given the free version of the SDK to use on my project but recently have started to have a few problems.

Using StarBurnX.DataBurner i am burning a single directory and while this normally works fine, occasionally (even though i get no error codes) the disc does not burn.

If i try to burn the disc again the same thing happens until my program has been restarted.

I have attached error logs to look at.

Thanks in advance

Lloyd


Attachments:
Burn_Logs.zip [21.01 KiB]
Downloaded 925 times
Top
 Profile  
 
 Post subject: Re: Can you have a look at my logs please
PostPosted: Thu Sep 04, 2014 9:34 am 
Offline

Joined: Fri Jan 26, 2007 4:31 pm
Posts: 450
Form logs we can see that there is not enaugh RAM for cache (160MB).
We'll look at error reporting, possible we are not always report it for this case.
What version of StarBurn SDK do you use?

P.S.
You should pay attention on RAM size of your application in process mamanger for such cases.


Top
 Profile  
 
 Post subject: Re: Can you have a look at my logs please
PostPosted: Thu Sep 04, 2014 3:04 pm 
Offline

Joined: Sat Dec 20, 2008 3:17 pm
Posts: 23
Its a few years old now but it v12


Top
 Profile  
 
 Post subject: Re: Can you have a look at my logs please
PostPosted: Mon Sep 08, 2014 9:49 am 
Offline

Joined: Fri Jan 26, 2007 4:31 pm
Posts: 450
You need to update your old version to current.
RAM size which is needed for ISO/UDF burning tree was much decreased.
If you use StarBurn SDK v12 for big file/folder structure you will need much more free RAM size than for current SDK version.


Top
 Profile  
 
 Post subject: Re: Can you have a look at my logs please
PostPosted: Mon Sep 08, 2014 7:04 pm 
Offline

Joined: Sat Dec 20, 2008 3:17 pm
Posts: 23
Thanks for the info, unfortunately unless you want to give me a free upgrade (wink wink) i cant upgrade to the new version.

I have made a work around so will be able to manage.


Top
 Profile  
 
 Post subject: Re: Can you have a look at my logs please
PostPosted: Mon Sep 15, 2014 12:54 pm 
Offline

Joined: Fri Jan 26, 2007 4:31 pm
Posts: 450
We can give you a trial key for a few month to check that problem is fixed.
And after that we'll be able to discuss question about license key for current version.


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 6 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 4 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group