Rocket Division Software
http://www.starburnsoftware.com/forum/

StarOpen.sys reported as Trojan
http://www.starburnsoftware.com/forum/starburn-sdk-f3/staropen-sys-reported-trojan-t932.html		 Page 1 of 1
Author:  pfennig [ Thu Mar 08, 2007 3:31 pm ]
Post subject:  StarOpen.sys reported as Trojan
Some virus scanner report StarOpen.sys as trojan TR/Rootkit.Gen

What do you suggest? What are we suppoesed to tell our customers?

--
best regards
pfennig
Author:  anton (staff) [ Thu Mar 08, 2007 6:05 pm ]
Post subject:  Re: StarOpen.sys reported as Trojan
Tell them the truth - "virus scanner writers are complete idiots". As they did not even bother to contact RDS for any sort of the checks, investigation or whatever. We may publish the driver source code (after NDA signed) so you'll build it yourself with the free WDK and keep track of what's inside. There's nothing "military" in it.

pfennig wrote:
Some virus scanner report StarOpen.sys as trojan TR/Rootkit.Gen

What do you suggest? What are we suppoesed to tell our customers?

--
best regards
pfennig
Author:  pfennig [ Fri Mar 09, 2007 10:35 am ]
Post subject:  Re: StarOpen.sys reported as Trojan
anton (staff) wrote:
Tell them the truth - "virus scanner writers are complete idiots". As they did not even bother to contact RDS for any sort of the checks, investigation or whatever. We may publish the driver source code (after NDA signed) so you'll build it yourself with the free WDK and keep track of what's inside. There's nothing "military" in it.


Did you contact them in the meantime?

I'm asking because after today's update from Avira it's not reported as a virus any more.

--
best regards
pfennig
Author:  anton (staff) [ Fri Mar 09, 2007 9:03 pm ]
Post subject:  Re: StarOpen.sys reported as Trojan
How could I contact them if you did not tell me the name of this company? Unfortunately I don't have ability to read human mind... Yet :)

Looks like these guys did their job and issue is gone. Nice to know about this!

pfennig wrote:
anton (staff) wrote:
Tell them the truth - "virus scanner writers are complete idiots". As they did not even bother to contact RDS for any sort of the checks, investigation or whatever. We may publish the driver source code (after NDA signed) so you'll build it yourself with the free WDK and keep track of what's inside. There's nothing "military" in it.


Did you contact them in the meantime?

I'm asking because after today's update from Avira it's not reported as a virus any more.

--
best regards
pfennig
Author:  pfennig [ Sun Mar 11, 2007 10:21 am ]
Post subject:  Re: StarOpen.sys reported as Trojan
anton (staff) wrote:
How could I contact them if you did not tell me the name of this company? Unfortunately I don't have ability to read human mind... Yet :)


It was just an assumption, that you might have contacted all well-known
anti-virus companies.
After all, it can't be in your interest either that your product gets a bad
reputation. So, I guess it was just a coincident.

anton (staff) wrote:
Looks like these guys did their job and issue is gone. Nice to know about this!


Yes, it is.

--
best regards
pfennig
Author:  anton (staff) [ Sun Mar 11, 2007 12:07 pm ]
Post subject:  Re: StarOpen.sys reported as Trojan
Keeping in mind two of the biggest AV vendors are StarBurn licensers - yes, we're in contact with them :) However everything goes in the opposite way - people repprt problems, AV vendors check the software and contact original manufacturer. If every software vendor would bug AV people - talking with them would be the only thing they would do...

pfennig wrote:
anton (staff) wrote:
How could I contact them if you did not tell me the name of this company? Unfortunately I don't have ability to read human mind... Yet :)


It was just an assumption, that you might have contacted all well-known
anti-virus companies.
After all, it can't be in your interest either that your product gets a bad
reputation. So, I guess it was just a coincident.

anton (staff) wrote:
Looks like these guys did their job and issue is gone. Nice to know about this!


Yes, it is.

--
best regards
pfennig
Author:  Snow123 [ Wed Mar 26, 2008 2:05 pm ]
Post subject: 
Looks like these guys did their job and issue is gone. Nice to know about this! :wink:
Author:  aaron (staff) [ Wed Mar 26, 2008 8:35 pm ]
Post subject: 
Very good :) So we can mark the issue as "solved" :)

Snow123 wrote:
Looks like these guys did their job and issue is gone. Nice to know about this! :wink:
Page 1 of 1 All times are UTC
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group
http://www.phpbb.com/