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StarOpen.sys reported as Trojan http://www.starburnsoftware.com/forum/starburn-sdk-f3/staropen-sys-reported-trojan-t932.html |
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Author: | pfennig [ Thu Mar 08, 2007 3:31 pm ] |
Post subject: | StarOpen.sys reported as Trojan |
Some virus scanner report StarOpen.sys as trojan TR/Rootkit.Gen What do you suggest? What are we suppoesed to tell our customers? -- best regards pfennig |
Author: | anton (staff) [ Thu Mar 08, 2007 6:05 pm ] |
Post subject: | Re: StarOpen.sys reported as Trojan |
Tell them the truth - "virus scanner writers are complete idiots". As they did not even bother to contact RDS for any sort of the checks, investigation or whatever. We may publish the driver source code (after NDA signed) so you'll build it yourself with the free WDK and keep track of what's inside. There's nothing "military" in it. pfennig wrote: Some virus scanner report StarOpen.sys as trojan TR/Rootkit.Gen
What do you suggest? What are we suppoesed to tell our customers? -- best regards pfennig |
Author: | pfennig [ Fri Mar 09, 2007 10:35 am ] |
Post subject: | Re: StarOpen.sys reported as Trojan |
anton (staff) wrote: Tell them the truth - "virus scanner writers are complete idiots". As they did not even bother to contact RDS for any sort of the checks, investigation or whatever. We may publish the driver source code (after NDA signed) so you'll build it yourself with the free WDK and keep track of what's inside. There's nothing "military" in it.
Did you contact them in the meantime? I'm asking because after today's update from Avira it's not reported as a virus any more. -- best regards pfennig |
Author: | anton (staff) [ Fri Mar 09, 2007 9:03 pm ] |
Post subject: | Re: StarOpen.sys reported as Trojan |
How could I contact them if you did not tell me the name of this company? Unfortunately I don't have ability to read human mind... Yet Looks like these guys did their job and issue is gone. Nice to know about this! pfennig wrote: anton (staff) wrote: Tell them the truth - "virus scanner writers are complete idiots". As they did not even bother to contact RDS for any sort of the checks, investigation or whatever. We may publish the driver source code (after NDA signed) so you'll build it yourself with the free WDK and keep track of what's inside. There's nothing "military" in it. Did you contact them in the meantime? I'm asking because after today's update from Avira it's not reported as a virus any more. -- best regards pfennig |
Author: | pfennig [ Sun Mar 11, 2007 10:21 am ] |
Post subject: | Re: StarOpen.sys reported as Trojan |
anton (staff) wrote: How could I contact them if you did not tell me the name of this company? Unfortunately I don't have ability to read human mind... Yet It was just an assumption, that you might have contacted all well-known anti-virus companies. After all, it can't be in your interest either that your product gets a bad reputation. So, I guess it was just a coincident. anton (staff) wrote: Looks like these guys did their job and issue is gone. Nice to know about this!
Yes, it is. -- best regards pfennig |
Author: | anton (staff) [ Sun Mar 11, 2007 12:07 pm ] |
Post subject: | Re: StarOpen.sys reported as Trojan |
Keeping in mind two of the biggest AV vendors are StarBurn licensers - yes, we're in contact with them However everything goes in the opposite way - people repprt problems, AV vendors check the software and contact original manufacturer. If every software vendor would bug AV people - talking with them would be the only thing they would do... pfennig wrote: anton (staff) wrote: How could I contact them if you did not tell me the name of this company? Unfortunately I don't have ability to read human mind... Yet It was just an assumption, that you might have contacted all well-known anti-virus companies. After all, it can't be in your interest either that your product gets a bad reputation. So, I guess it was just a coincident. anton (staff) wrote: Looks like these guys did their job and issue is gone. Nice to know about this! Yes, it is. -- best regards pfennig |
Author: | Snow123 [ Wed Mar 26, 2008 2:05 pm ] |
Post subject: | |
Looks like these guys did their job and issue is gone. Nice to know about this! |
Author: | aaron (staff) [ Wed Mar 26, 2008 8:35 pm ] |
Post subject: | |
Very good So we can mark the issue as "solved" Snow123 wrote: Looks like these guys did their job and issue is gone. Nice to know about this!
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