Rocket Division Software
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Drive Is Not Ready To Burn
http://www.starburnsoftware.com/forum/starburn-sdk-f3/drive-not-ready-burn-t2181.html
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Author:  KeithGilbert [ Sat Jun 18, 2011 3:49 pm ]
Post subject:  Drive Is Not Ready To Burn

Hello,

We use the latest version of Starburn SDK in two of our applications, a CD burning program and a DVD burner program.

We've increasingly been getting reports from customers that the burning function does not work, but the program (i.e. Starburn) reports that the "Drive is not ready to burn." It is definitely not the media (i.e. disc) -- we've confirmed that the error appears no matter what the brand of media. Also, the drive works with other burning software.

It seems to be mostly Windows 7 users (newer machines) and again, the issue seems to be growing increasingly common.

I am working on getting log files (it is hard because we cannot reproduce the error), but until then, is there anything you can suggest?? We have quite a few unhappy customers :(

Thanks,
Keith

Author:  dima (staff) [ Mon Jun 20, 2011 7:18 am ]
Post subject:  Re: Drive Is Not Ready To Burn

Hello Keith,

1) At the first we suggest you to use the SPTD transport ( rather than SPTI )!! Use our new function StarBurnX.CheckSPTDDriver to check whether SPTD driver is installed.

2) We will provide the new StarBurnX update in the few days.

Regards,

Dmitry

Author:  KeithGilbert [ Wed Jun 22, 2011 7:09 am ]
Post subject:  Re: Drive Is Not Ready To Burn

Hi Dmitry,

Thanks for that info. I have forwarded it to my developer.

Please let me know as soon as the new version is available! :D

Keith

Author:  dima (staff) [ Thu Jun 23, 2011 12:46 pm ]
Post subject:  Re: Drive Is Not Ready To Burn

Ok!! :)

Dmitry

Author:  KeithGilbert [ Mon Jul 04, 2011 2:24 am ]
Post subject:  Re: Drive Is Not Ready To Burn

Hi Dmitry,

When will the update be available? :)

My customers are waiting for a fix!

Thanks,
Keith

Author:  dima (staff) [ Mon Jul 04, 2011 5:49 am ]
Post subject:  Re: Drive Is Not Ready To Burn

Hello, Keith

I hope, the new StarBurnX build will be ready today!

Regards,

Dmitry

Author:  KeithGilbert [ Tue Jul 05, 2011 2:01 am ]
Post subject:  Re: Drive Is Not Ready To Burn

Great! :D

Keith

Author:  dima (staff) [ Wed Jul 06, 2011 5:52 am ]
Post subject:  Re: Drive Is Not Ready To Burn

Hello, Keith

What the StarBurnX build do you use?

Dmitry

Author:  KeithGilbert [ Thu Jul 07, 2011 1:47 pm ]
Post subject:  Re: Drive Is Not Ready To Burn

I am using the latest build -- v12 Trident, I believe.

Is the new version ready?

Thanks!
Keith

Author:  anton (staff) [ Thu Jul 07, 2011 7:32 pm ]
Post subject:  Re: Drive Is Not Ready To Burn

We're interested in build number not SDK version. There could be many builds corresponding to the single version.

Author:  KeithGilbert [ Fri Jul 08, 2011 1:22 am ]
Post subject:  Re: Drive Is Not Ready To Burn

It is: 12.0.0.272 -- V12 'Trident II' Build 20100110

Thanks,
Keith

Author:  anton (staff) [ Fri Jul 08, 2011 5:35 am ]
Post subject:  Re: Drive Is Not Ready To Burn

This one is pretty old... There have been numerous updates since 2010. Please drop a message to support@starburnsoftware.com with a reference to this topic so we could give you V13 RC. I think we'll manage to release it in a couple of weeks but we don't want you to wait. Thank you!

Author:  KeithGilbert [ Fri Jul 08, 2011 6:09 am ]
Post subject:  Re: Drive Is Not Ready To Burn

Sent. Thanks! :D

Author:  anton (staff) [ Fri Jul 08, 2011 8:11 am ]
Post subject:  Re: Drive Is Not Ready To Burn

Nothing for yet!

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