Hello Keith,
1) Our sales managers will contact with you tomorrow morning!!!
2) The "V12 Trident II" is the last official version of StarBurn SDK!!!
Regards,
Dmitry Bortsov
Rocket Division Software
| Rocket Division Software http://www.starburnsoftware.com/forum/ |
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| Can't get a response from RocketDivision http://www.starburnsoftware.com/forum/starburn-sdk-f3/can-get-response-from-rocketdivision-t2108.html |
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| Author: | KeithGilbert [ Wed Aug 18, 2010 4:36 pm ] |
| Post subject: | Can't get a response from RocketDivision |
Hello, I have been trying to contact RocketDivision about my purchase of StarBurn SDK. I sent an email 2 weeks ago and got no response, and then used the "Contact Us" form on the website with no response. (I have checked my spam folder) Are there any RocketDivision employees on this forum? If so, I am trying to obtain the latest version of StarBurn SDK. I found the EXE download on your site, but I believe I need a new license key. My old one does not work with the "V12 Trident II" edition. Please contact me about this. My Cleverbridge order # is 4665083 and my email address is keith [at] clearclicksoftware [dot] com Thank you, Keith |
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| Author: | dima (staff) [ Wed Aug 18, 2010 5:34 pm ] |
| Post subject: | Re: Can't get a response from RocketDivision |
Hello Keith, 1) Our sales managers will contact with you tomorrow morning!!! 2) The "V12 Trident II" is the last official version of StarBurn SDK!!! Regards, Dmitry Bortsov Rocket Division Software |
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| Author: | anton (staff) [ Thu Aug 19, 2010 5:05 pm ] |
| Post subject: | Re: Can't get a response from RocketDivision |
We've been sending you tons of e-mails and the keys. Looks like something is broken with your e-mail... Can we have your phone number (private message please) so sales could contact you and verify everything is OK, you have your key and so on! Thanks! KeithGilbert wrote: Hello,
I have been trying to contact RocketDivision about my purchase of StarBurn SDK. I sent an email 2 weeks ago and got no response, and then used the "Contact Us" form on the website with no response. (I have checked my spam folder) Are there any RocketDivision employees on this forum? If so, I am trying to obtain the latest version of StarBurn SDK. I found the EXE download on your site, but I believe I need a new license key. My old one does not work with the "V12 Trident II" edition. Please contact me about this. My Cleverbridge order # is 4665083 and my email address is keith [at] clearclicksoftware [dot] com Thank you, Keith |
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| Author: | KeithGilbert [ Fri Aug 20, 2010 4:05 pm ] |
| Post subject: | Re: Can't get a response from RocketDivision |
Strange, I received 1-2 emails from you, but no download link or key!  I will PM you a 2nd email address as well as my cell phone #. Thank you! |
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| Author: | anton (staff) [ Fri Aug 20, 2010 4:07 pm ] |
| Post subject: | Re: Can't get a response from RocketDivision |
Please make sure you have phone number included as sales reps cannot contact you. Thanks! |
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