Rocket Division Software
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Error while Burning in DataBurner
http://www.starburnsoftware.com/forum/starburn-sdk-f3/error-while-burning-databurner-t2080.html
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Author:  deepakp [ Fri Jun 04, 2010 6:43 am ]
Post subject:  Error while Burning in DataBurner

Hello Sir,

I am getting following error.
DoBurn(): System.Runtime.InteropServices.COMException (0x80040275): Internal SDK error: CStarBurn_ScsiTransportSPTI::ExecuteCDB(): Command failed Valid = yes, CDB Size = 10, Sense Size = 32 CDB: 2A 00 00 22 3B 20 00 00 20 00 00 00 00 00 00 00 Sense 00: 70 00 03 00 00 00 00 0A 00 00 00 00 0C 00 00 00 Sense 10: 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 00 Transport status = 0, Target Status = 2, HostAdapter Status = 0
at RocketDivision.StarBurnX.DataBurnerClass.Burn(Boolean TestBurn, String VolumeName, String PublisherName, String ApplicationName)

Is there a way to find out these type Internal SDK error so that I can skip these errors. [Whether these errors can be detected using STARBURN_RESULT_CODES?]

Author:  anton (staff) [ Fri Jun 04, 2010 8:52 am ]
Post subject:  Re: Error while Burning in DataBurner

You cannot "skip these errors" as it's main "write" operation failed. Provide full log so we could tell why it happens.

Author:  deepakp [ Wed Jun 09, 2010 6:10 am ]
Post subject:  Re: Error while Burning in DataBurner

Hello Anton Sir,
I will try to simulate this problem again & will provide you the logs.

Author:  anton (staff) [ Wed Jun 09, 2010 7:58 am ]
Post subject:  Re: Error while Burning in DataBurner

Sure! You're welcomed to attach them here or send to support@starburnsoftware.com. Thank you!

Author:  deepakp [ Mon Jun 14, 2010 6:22 am ]
Post subject:  Re: Error while Burning in DataBurner

Hello Sir,

Now I am ready with logs. I am attaching those with this post.

Attachments:
StarBurnX.rar [9.05 KiB]
Downloaded 1230 times

Author:  anton (staff) [ Mon Jun 14, 2010 8:06 am ]
Post subject:  Re: Error while Burning in DataBurner

Power calibration area is full. We (device) cannot pick up right burning speed so we're not going to burn to this particular media reliably. Ask your customer to use some other brand new blank media.

P.S. And for Chrissake... PLEASE stop attaching multimegabyte logs! It's enough to have paricular issue log, we don't need user's whole life history.

Author:  deepakp [ Tue Jun 15, 2010 1:56 pm ]
Post subject:  Re: Error while Burning in DataBurner

Hello Anton Sir,

1) First of all Sorry for previous mistake of attaching log of size in MBs.
2) Sir, Some of my customers are reporting me the problems related to burning data on disc. So I have to solve this problem.
3) So for that case I made some changes so that I can collect logs on users machine.
4) Most of the times, for sending logs to you for any problem, I am clearing the logs on machine but it was my mistake that I havn't seen the size of it & directly uploaded that customer log on Forum.

Author:  anton (staff) [ Tue Jun 15, 2010 4:03 pm ]
Post subject:  Re: Error while Burning in DataBurner

OK, no problem :)

deepakp wrote:
Hello Anton Sir,

1) First of all Sorry for previous mistake of attaching log of size in MBs.
2) Sir, Some of my customers are reporting me the problems related to burning data on disc. So I have to solve this problem.
3) So for that case I made some changes so that I can collect logs on users machine.
4) Most of the times, for sending logs to you for any problem, I am clearing the logs on machine but it was my mistake that I havn't seen the size of it & directly uploaded that customer log on Forum.

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