#1 Burning Software

It is currently Thu Mar 28, 2024 2:34 pm

All times are UTC




Post new topic Reply to topic  [ 10 posts ] 
Author Message
 Post subject: Registration woes
PostPosted: Thu Aug 27, 2009 8:45 pm 
Offline

Joined: Thu Jul 16, 2009 10:31 pm
Posts: 7
Hi!

I learned about StarBurn on GiveAwayOfTheDay and since it's a fine program,I decided to support the developement by buying a key for the new v12 version.
Now the bad thing.......when I download it and install,it's automaticly registered to 'RDS' user.
When I put in my serial,it shows 'trial period has expired',and the program doesn't start...... :shock:
So basicly,a non-paying user can work with StarBurn,while a customer can't.......... :cry:


Top
 Profile  
 
 Post subject: Re: Registration woes
PostPosted: Sat Aug 29, 2009 8:53 am 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
These are very bad news... Of course it should not work the way it work for you. Please let us double-check everything and we'll return you you ASAP. Thank you and sorry!


Top
 Profile  
 
 Post subject: Re: Registration woes
PostPosted: Sat Aug 29, 2009 12:26 pm 
Offline

Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
roady wrote:
Hi!

I learned about StarBurn on GiveAwayOfTheDay and since it's a fine program,I decided to support the developement by buying a key for the new v12 version.
Now the bad thing.......when I download it and install,it's automaticly registered to 'RDS' user.
When I put in my serial,it shows 'trial period has expired',and the program doesn't start...... :shock:
So basicly,a non-paying user can work with StarBurn,while a customer can't.......... :cry:


Hello,

Do you put serial number into downloaded and installed StarBurn or you put this serial to the Give Away Of The Day version?

P.S. Please send to me your license key, I'll check it.


Top
 Profile  
 
 Post subject: Re: Registration woes
PostPosted: Mon Aug 31, 2009 10:25 pm 
Offline

Joined: Thu Jul 16, 2009 10:31 pm
Posts: 7
THX for the replies.....
@ andrey:I downloaded StarBurn from this site,and try to register it with my key.
Will send you my customer details.


Top
 Profile  
 
 Post subject: Re: Registration woes
PostPosted: Tue Sep 01, 2009 6:18 am 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Please keep us updated. Thank you!


Top
 Profile  
 
 Post subject: Re: Registration woes
PostPosted: Tue Sep 01, 2009 12:54 pm 
Offline

Joined: Fri Jan 26, 2007 4:31 pm
Posts: 452
roady wrote:
THX for the replies.....
@ andrey:I downloaded StarBurn from this site,and try to register it with my key.
Will send you my customer details.


I sent instructions and new license key to your email vanleuvenb@...

P.S.
Please inform about results.


Top
 Profile  
 
 Post subject: Re: Registration woes
PostPosted: Tue Sep 01, 2009 4:41 pm 
Offline

Joined: Thu Jul 16, 2009 10:31 pm
Posts: 7
It works now!THX fo the great support,guys! :mrgreen:


Top
 Profile  
 
 Post subject: Re: Registration woes
PostPosted: Tue Sep 01, 2009 6:44 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Thank you for being a loyal customer :)


Top
 Profile  
 
 Post subject: Re: Registration woes
PostPosted: Fri May 07, 2010 8:22 pm 
Offline

Joined: Thu Jul 16, 2009 10:31 pm
Posts: 7
Me again.....formatted my hd and re-installed on Vista 64 bit,and suddenly getting "the trial period has expired" message....and yes,I'm using the StarBurnFullSetup.exe,instead of the downloadable free version...


Top
 Profile  
 
 Post subject: Re: Registration woes
PostPosted: Fri May 07, 2010 8:49 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
Did you really apply the key?

roady wrote:
Me again.....formatted my hd and re-installed on Vista 64 bit,and suddenly getting "the trial period has expired" message....and yes,I'm using the StarBurnFullSetup.exe,instead of the downloadable free version...


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 10 posts ] 

All times are UTC


Who is online

Users browsing this forum: No registered users and 17 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group