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StarBurn not starting at all. http://www.starburnsoftware.com/forum/starburn-f2/starburn-not-starting-all-t1951.html |
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Author: | KaoDome2 [ Mon Sep 14, 2009 12:14 pm ] |
Post subject: | StarBurn not starting at all. |
Hi, I have some problems when starting StarBurn. The system is a plain 32-bit Windows 7 Professional Edition, after the instalation (I didn't instal SPTD, I don't wan't to have it installed) StarBurn will refuse to start. Not even telling me why. It just shows the splash screen and then nothing more, it exists. I can start almost all the wizards, but I can't get it to open. Is that any compatibility issue with the OS or is it that SPTD must be installed in order to work? Thanks for your time. |
Author: | anton (staff) [ Tue Sep 15, 2009 9:52 am ] |
Post subject: | Re: StarBurn not starting at all. |
Do you happen to have any logs created by StarBurn? Do you have Admin account rights? |
Author: | KaoDome2 [ Fri Sep 18, 2009 10:05 am ] |
Post subject: | Re: StarBurn not starting at all. |
No, I don't have any logs as far as I know. And yes, the account is and administrator one with UAC disabled, so it shouldn't be because of permissions. |
Author: | andrey(staff) [ Sun Sep 20, 2009 11:21 am ] |
Post subject: | Re: StarBurn not starting at all. |
KaoDome2 wrote: No, I don't have any logs as far as I know. And yes, the account is and administrator one with UAC disabled, so it shouldn't be because of permissions. Hello, 1) Do you use last version of StarBurn (12 Release 8 )? 2) On your PC installed Windows 7 verison x86 or x64? |
Author: | KaoDome2 [ Sun Sep 20, 2009 1:46 pm ] | ||
Post subject: | Re: StarBurn not starting at all. | ||
I'm using the latest version (according to the web it's 12 R8, but it's 12 R10, compiled the 1st of this month). The operating system is x86, 32-bit Win7 Professional. I found some logs while executing the portable version that may be useful (the behavior is the same, it just shows the splash screen), they're attached in the post. I had to compress them because of their extension, .log is not allowed.
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Author: | andrey(staff) [ Sun Sep 20, 2009 8:08 pm ] |
Post subject: | Re: StarBurn not starting at all. |
KaoDome2 wrote: I'm using the latest version (according to the web it's 12 R8, but it's 12 R10, compiled the 1st of this month). The operating system is x86, 32-bit Win7 Professional. I found some logs while executing the portable version that may be useful (the behavior is the same, it just shows the splash screen), they're attached in the post. I had to compress them because of their extension, .log is not allowed. Thank you, we'll check this and inform about results. |
Author: | KaoDome2 [ Wed Oct 28, 2009 3:02 pm ] |
Post subject: | Re: StarBurn not starting at all. |
It's still not working... At least for me. Any news on why could it be? |
Author: | anton (staff) [ Wed Oct 28, 2009 6:13 pm ] |
Post subject: | Re: StarBurn not starting at all. |
No clue what happens in your case. We're working on new version with Windows 7 in mind (it's our main development platform for now) so could give it a try when it's gonna be ready. Very soon |
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