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StarBurn not starting at all.
http://www.starburnsoftware.com/forum/starburn-f2/starburn-not-starting-all-t1951.html
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Author:  KaoDome2 [ Mon Sep 14, 2009 12:14 pm ]
Post subject:  StarBurn not starting at all.

Hi, I have some problems when starting StarBurn.

The system is a plain 32-bit Windows 7 Professional Edition, after the instalation (I didn't instal SPTD, I don't wan't to have it installed) StarBurn will refuse to start. Not even telling me why.

It just shows the splash screen and then nothing more, it exists. I can start almost all the wizards, but I can't get it to open.

Is that any compatibility issue with the OS or is it that SPTD must be installed in order to work?

Thanks for your time.

Author:  anton (staff) [ Tue Sep 15, 2009 9:52 am ]
Post subject:  Re: StarBurn not starting at all.

Do you happen to have any logs created by StarBurn? Do you have Admin account rights?

Author:  KaoDome2 [ Fri Sep 18, 2009 10:05 am ]
Post subject:  Re: StarBurn not starting at all.

No, I don't have any logs as far as I know.

And yes, the account is and administrator one with UAC disabled, so it shouldn't be because of permissions.

Author:  andrey(staff) [ Sun Sep 20, 2009 11:21 am ]
Post subject:  Re: StarBurn not starting at all.

KaoDome2 wrote:
No, I don't have any logs as far as I know.

And yes, the account is and administrator one with UAC disabled, so it shouldn't be because of permissions.


Hello,

1) Do you use last version of StarBurn (12 Release 8 )?
2) On your PC installed Windows 7 verison x86 or x64?

Author:  KaoDome2 [ Sun Sep 20, 2009 1:46 pm ]
Post subject:  Re: StarBurn not starting at all.

I'm using the latest version (according to the web it's 12 R8, but it's 12 R10, compiled the 1st of this month).

The operating system is x86, 32-bit Win7 Professional.

I found some logs while executing the portable version that may be useful (the behavior is the same, it just shows the splash screen), they're attached in the post.

I had to compress them because of their extension, .log is not allowed.

Attachments:
File comment: Logs of the portable version.
Logs.7z [697 Bytes]
Downloaded 1157 times

Author:  andrey(staff) [ Sun Sep 20, 2009 8:08 pm ]
Post subject:  Re: StarBurn not starting at all.

KaoDome2 wrote:
I'm using the latest version (according to the web it's 12 R8, but it's 12 R10, compiled the 1st of this month).

The operating system is x86, 32-bit Win7 Professional.

I found some logs while executing the portable version that may be useful (the behavior is the same, it just shows the splash screen), they're attached in the post.

I had to compress them because of their extension, .log is not allowed.


Thank you, we'll check this and inform about results.

Author:  KaoDome2 [ Wed Oct 28, 2009 3:02 pm ]
Post subject:  Re: StarBurn not starting at all.

It's still not working... At least for me. Any news on why could it be?

Author:  anton (staff) [ Wed Oct 28, 2009 6:13 pm ]
Post subject:  Re: StarBurn not starting at all.

No clue what happens in your case. We're working on new version with Windows 7 in mind (it's our main development platform for now) so could give it a try when it's gonna be ready. Very soon :)

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