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 Post subject: StarBurn won't burn dual Layer DVD-Video on LG GSA-4167B
PostPosted: Tue Nov 18, 2008 2:35 pm 
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Joined: Tue Nov 18, 2008 1:30 pm
Posts: 2
Location: Melbourne, Australia
StarBurn won't burn dual Layer DVD-Video on my LG GSA-4167B internal IDE drive (which has latest firmware update).

I see that this drive is not listed in 'StarBurn_SupportedHardware.pdf', although it is a common drive. Nonetheless it is recognized by the Video Burner Wizard for each of the 3 types of SCSI Transport which can be set.

I have tried all 6 possible combinations of the 'SCSI Transport' settings and 'Send Optimum Power Calibration (OPC)' checkbox. In all cases, the program displays the following, then ejects the disk without burning any data to it.

I can burn DVD Video with a program by another manufacturer (using the same data files). Ahead InCD is installed on my machine, but for testing I removed its processes from system Startup and disabled its helper Service, so its presence should not be an issue.

Please advise on anything I can do to make DL DVD-video burn successfully.

The log file is reprised below:

03:29:59 : Creating DVD-Video
03:29:59 : Source DVD Video directory: "D:\DVD_rips\SilentHill\VIDEO_TS"
03:29:59 : Destination device: HL-DT-ST DVDRAM GSA-4167B
03:29:59 : Started
03:29:59 : Testing unit ready...
03:29:59 : Unit is ready!
03:29:59 : Probing supported write modes...
03:29:59 : Track-At-Once is supported!
03:29:59 : Getting BUP (Buffer Underrun Protection) support...
03:29:59 : Getting BUP successfully!
03:29:59 : Enabling BUP (Buffer Underrun Protection)...
03:29:59 : Enabling BUP successfully!
03:29:59 : Setting speed 2.4x (3324 KBps)...
03:29:59 : Setting speed 2.4x (3324 KBps) successfully!
03:29:59 : Writing the stuff (simulating) to the CD/DVD disc
03:30:07 : Burning Error!
03:30:07 :
SCSI Status: 0x00, CDB Length: 12, CDB Dump: 0xBF 0x00 0x00 0x00 0x00 0x00 0x00 0x20 0x00 0x0C 0x00 0x00 0x00 0x00 0x00 0x00
SCSI sense data dump:
Error Code: 0x70, Is Sense Valid: No, Segment Number: 0x00 (0)
Sense Key: 0x05, Reserved: 0x00, Incorrect Length: No
End Of Media: No, File Mark: No, Information: 0x00 0x00 0x00 0x00
Additional Sense Length: 0x10 (16)
Command Specific Information: 0xBF 0x35 0x37 0x3E
Additional Sense Code (ASC): 0x26, Additional Sense Code Qualifier (ASCQ): 0x00
03:30:07 : Eject


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 Post subject: ... but burns single layer DVD-Video OK
PostPosted: Tue Nov 18, 2008 3:37 pm 
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Joined: Tue Nov 18, 2008 1:30 pm
Posts: 2
Location: Melbourne, Australia
Further info: StarBurn burnt a single layer DVD Video just fine using the default settings. I am using quality (TDK) DL media. I tried burning to two different blank DL disks with the same unsuccessful result as described in my previous post.


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 Post subject: Re: ... but burns single layer DVD-Video OK
PostPosted: Tue Nov 18, 2008 10:14 pm 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 421
bigbadsteve wrote:
Further info: StarBurn burnt a single layer DVD Video just fine using the default settings. I am using quality (TDK) DL media. I tried burning to two different blank DL disks with the same unsuccessful result as described in my previous post.


Hello,

What version of StarBurn you use?

For problem analysis we need StarBurn logs.
Please do next steps.
1)Delete log files from folder
"..\Program Files\Rocket Division Software\StarBurn\Wizards\Logs"

2)Reproduce situation with DL media.

3) Send to me new log files from folder "..\Program Files\Rocket Division Software\StarBurn\Wizards\Logs"


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