can't find any dvd device

Sylwek_666 · **Joined:** Thu Sep 20, 2007 5:21 am **Posts:** 1

Hello. I don't know if I'm in right place? I have problem that this program RocketGrabAndBurn can't find device in my computer

But this problem is only from user, when I'm log in like a root then it's ok.. I think this is problem with premissions, but in /dev my sr0 dvd cdrom have the same permissions for root and others. Please help me..

It's probbably no mater but my system is Slackware kernel 2.4

anton (staff) · **Posted:** Thu Sep 20, 2007 2:43 pm

We have some bad news for you. Grab&Burn for Linux is discontinued and we neither allow it for the downloads directly nor support it any more. Sorry for this...

Tiny hint: try to run the software with the root rights to access DVDs

Sylwek_666 wrote:

Hello. I don't know if I'm in right place? I have problem that this program RocketGrabAndBurn can't find device in my computer

But this problem is only from user, when I'm log in like a root then it's ok.. I think this is problem with premissions, but in /dev my sr0 dvd cdrom have the same permissions for root and others. Please help me..

It's probbably no mater but my system is Slackware kernel 2.4

discgolfer · **Joined:** Wed Dec 05, 2007 4:20 pm **Posts:** 9

Hi, I wasn't sure exactly where to post this so I thought I'd piggyback onto this thread. I can't get starburn to recognize my dvd burner when I want to burn a dvd. When I want to burn audio or an image it recognizes my device right away. I'm very stupid when it comes to computers and software so any help would be greatly appreciated!

Thanks

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

discgolfer wrote:

Hi, I wasn't sure exactly where to post this so I thought I'd piggyback onto this thread. I can't get starburn to recognize my dvd burner when I want to burn a dvd. When I want to burn audio or an image it recognizes my device right away. I'm very stupid when it comes to computers and software so any help would be greatly appreciated!

Thanks

Hello,

Please describe in more details what actions currently you do.

discgolfer · **Joined:** Wed Dec 05, 2007 4:20 pm **Posts:** 9

When I click burn video it won't show that I have a burning device. The device list is blank. When I click burn audio it shows that I have a burning device.

DVD+-RW GSA-H21N

It has worked for me previously, but I had to reload starburn and it hasn't worked for me since. Please keep in mind that I am not very computer savvy. Thanks for any help that you can give me.

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

discgolfer wrote:

When I click burn video it won't show that I have a burning device. The device list is blank. When I click burn audio it shows that I have a burning device.

DVD+-RW GSA-H21N

It has worked for me previously, but I had to reload starburn and it hasn't worked for me since. Please keep in mind that I am not very computer savvy. Thanks for any help that you can give me.

Yes you are currently right! It's will be fixed in nearest few days.

Thank you for cooperation!

discgolfer · **Joined:** Wed Dec 05, 2007 4:20 pm **Posts:** 9

That's great! So, do I just need to download it again in a few days?

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

discgolfer wrote:

That's great! So, do I just need to download it again in a few days?

Yes

guigotav · **Joined:** Fri Dec 07, 2007 1:24 pm **Posts:** 1

I am using Sartburn 9.1 and I have the same problem. When I try to burn video DVD SVCD or VCD, my recording device is not detected.

andrey(staff) · **Joined:** Fri Jan 26, 2007 4:31 pm **Posts:** 452

guigotav wrote:

I am using Sartburn 9.1 and I have the same problem. When I try to burn video DVD SVCD or VCD, my recording device is not detected.

Please wait a few days, and we update StarBurn 9.1.

Thank you for cooperation!

Ayaron · **Joined:** Tue Dec 11, 2007 7:48 pm **Posts:** 1

Same problem again I'm afraid. Using StarBurn 9.1 and it will show my burner when I choose data or audio but won't list it under Video: Burn DVD.

Device information:-

Vendor HL-DT-ST
Product DVDRAM GSA-H66N
Revision CB00

Hope you can sort this out as quickly as you did the others!

:O)

Ayaron

anton (staff) · **Posted:** Tue Dec 11, 2007 7:55 pm

VideoBurner is broken in the current release. Please wait few more days for us to upload the new build

discgolfer · **Joined:** Wed Dec 05, 2007 4:20 pm **Posts:** 9

Do you have the new upload yet?

anton (staff) · **Posted:** Sat Dec 22, 2007 4:16 pm

QA staff is completing final checks. We'll have the version publised before December 29th. 200%

discgolfer wrote:

Do you have the new upload yet?

discgolfer · **Joined:** Wed Dec 05, 2007 4:20 pm **Posts:** 9

Awesome, thanks for the quick reply and all of your hard work!

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can't find any dvd device

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