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 Post subject: StarBurnX hangs at closing disc?
PostPosted: Sat Jul 28, 2012 4:17 pm 
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Joined: Sun Jun 14, 2009 6:00 pm
Posts: 526
Hi,

not sure what the problem is here, but one of my users has the problem at the app hangs while closing the disc/session.

I attached a log file, can you determine what the issue is here? Thx.


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StarBurn-Closing.zip [20.33 KiB]
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 Post subject: Re: StarBurnX hangs at closing disc?
PostPosted: Tue Aug 07, 2012 4:02 pm 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 421
Looks like it's our problem, will check.


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 Post subject: Re: StarBurnX hangs at closing disc?
PostPosted: Wed Aug 08, 2012 6:38 am 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 421
Is it was DVD-Video data or generic data content for burning?


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 Post subject: Re: StarBurnX hangs at closing disc?
PostPosted: Wed Aug 08, 2012 9:08 am 
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Joined: Sun Jun 14, 2009 6:00 pm
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It was regular data burning.


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 Post subject: Re: StarBurnX hangs at closing disc?
PostPosted: Wed Aug 08, 2012 12:54 pm 
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Joined: Fri Jan 26, 2007 4:31 pm
Posts: 421
Are you use StarBurn_SetDVDPLUSRDLCompatibleMode(TRUE) for regular data burning?


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 Post subject: Re: StarBurnX hangs at closing disc?
PostPosted: Wed Aug 08, 2012 2:37 pm 
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Joined: Sun Jun 14, 2009 6:00 pm
Posts: 526
I'm using StarBurnX. So I am not using this method directly.


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 Post subject: Re: StarBurnX hangs at closing disc?
PostPosted: Fri Sep 21, 2012 8:48 pm 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4053
Location: British Virgin Islands
Check V13.3


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 Post subject: Re: StarBurnX hangs at closing disc?
PostPosted: Sat Sep 22, 2012 5:07 am 
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Joined: Sun Jun 14, 2009 6:00 pm
Posts: 526
Thanks, I cannot reproduce the issue myself though, so I cannot check.

The user who reported this issue also made a firmware update to his drive meanwhile, which also fixed the problem. But I'll let you know if any user ever reports this issue again.


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 Post subject: Re: StarBurnX hangs at closing disc?
PostPosted: Sat Sep 22, 2012 7:30 am 
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Joined: Fri Jun 18, 2004 12:03 am
Posts: 4053
Location: British Virgin Islands
OK, fine, please keep us updated. Thank you!

== thread closed ==


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