#1 Burning Software

It is currently Fri Mar 29, 2024 3:35 pm

All times are UTC




Post new topic Reply to topic  [ 44 posts ]  Go to page Previous  1, 2, 3
Author Message
 Post subject: Re: Why only single speed is shown?
PostPosted: Sun Aug 14, 2011 7:07 am 
Offline

Joined: Sun Jun 14, 2009 6:00 pm
Posts: 542
Here's another one: My app has only one speed, Nero has multiple speeds available: http://forum.cdburnerxp.se/viewtopic.php?f=3&t=10927

Sure that there is not something wrong on your side?


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Tue Aug 16, 2011 6:56 am 
Offline

Joined: Thu Dec 13, 2007 8:44 am
Posts: 609
Hello,

We have checked the Roxio software! It displays the same values of supported speeds as the StarBurnX!! ( for the same disc )!! You will get the different values of supported speeds for the different disc vendors !!!!

Regards,

Dmitry!!


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Tue Aug 16, 2011 7:09 am 
Offline

Joined: Thu Dec 13, 2007 8:44 am
Posts: 609
Hello Again!!

The second device is the CD ONLY device ( as I can see on the customer screen shots)!! Your customer putted the DVD disc into the CD DRIVE!! What values of speed we should return??!! In case the inserted disc is not supported the StarBurnX will return the "Max" speed for current drive!!

Regards,

Dmitry!!


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Thu Aug 18, 2011 1:45 pm 
Offline

Joined: Sun Jun 14, 2009 6:00 pm
Posts: 542
Hm, I don't think so. Please compare this

http://www.abload.de/image.php?img=cdburnerxp-dvd-lauferkypf0.png
and this
http://www.abload.de/image.php?img=nero-dvd-schreibgeschwtmok.png


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Mon Aug 22, 2011 4:00 am 
Offline

Joined: Thu Dec 13, 2007 8:44 am
Posts: 609
Hello,

1) Send the log file to us!

2) Check the latest firmware for this device: http://www.samsungodd.com/eng/firmware/FWdownload/FWDownload.asp?product_code=&language_code=&SearchMode=MODELSEARCH&SearchWord=sh-s223c&image1.x=40&image1.y=7

3) Try to test this issue with SPTD transport;

Regards,

Dmitry


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Thu Mar 08, 2012 6:15 pm 
Offline

Joined: Sun Jun 14, 2009 6:00 pm
Posts: 542
Got a different log file now.

Speeds shown: 16x 24x 32x 40x 48x
Speeds expected: 4x 8x 16x 24x 32x 40x 48x

The user says 16x causes errors sometimes, and he has successfully burned 8x and 4x speed discs, but doesn't get the option burning with such a low speed. Can the lower speeds be added?


Attachments:
StarBurn.zip [7.38 KiB]
Downloaded 755 times
Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Thu Mar 08, 2012 8:24 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
The drive does not allow to set speeds below 16x. Actually it DOES but reports back it will use 16x. What you can do - make "relaxed" mode allowing to select ALL speeds below upper told one. And actually try setting the one user points to (if he's sure). And burn at it and tell in the log REPORTED back speed. It may work if device has something broken (burns @ one speeds and says back other). But we cannot detect it programmatically - it's only burn time to compare vs. expected value.


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Thu Mar 08, 2012 8:33 pm 
Offline

Joined: Sun Jun 14, 2009 6:00 pm
Posts: 542
So there is no code in StarBurn that checks if the speed I set is below the minimum supported speed and thus makes my actions useless?

Well, I guess I need to offer more speeds than report in this case, but I get the impression that this CD burning business is more guesswork than anything else ;)


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Thu Mar 08, 2012 8:47 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
We allow you to set burning speed and query drive what he had accepted and report back to you. We don't check for you for not supplying some bogus value.

I don't think so. It's definitely broken device. Flashing new firmware may fix it.

flöle wrote:
So there is no code in StarBurn that checks if the speed I set is below the minimum supported speed and thus makes my actions useless?

Well, I guess I need to offer more speeds than report in this case, but I get the impression that this CD burning business is more guesswork than anything else ;)


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Thu Mar 08, 2012 8:54 pm 
Offline

Joined: Sun Jun 14, 2009 6:00 pm
Posts: 542
anton (staff) wrote:
We allow you to set burning speed and query drive what he had accepted and report back to you.


How does the "reporting back" work?


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Thu Mar 08, 2012 10:17 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
1) You set speed
2) You get current speed


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Fri Mar 09, 2012 4:42 pm 
Offline

Joined: Sun Jun 14, 2009 6:00 pm
Posts: 542
How do I get "current speed"? Don't see such a property in StarBurnX.


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Fri Mar 09, 2012 6:19 pm 
Offline
Site Admin

Joined: Fri Jun 18, 2004 12:03 am
Posts: 4089
Location: British Virgin Islands
I'll ask Dima to contribute as you're not interested in core API calls.

flöle wrote:
How do I get "current speed"? Don't see such a property in StarBurnX.


Top
 Profile  
 
 Post subject: Re: Why only single speed is shown?
PostPosted: Tue Mar 13, 2012 6:57 am 
Offline

Joined: Thu Dec 13, 2007 8:44 am
Posts: 609
Hello,

You should check the WriteSpeed/ReadSpeed property of DriveInfo object ( for the specific Drive)!

Regards,

Dmitry


Top
 Profile  
 
Display posts from previous:  Sort by  
Post new topic Reply to topic  [ 44 posts ]  Go to page Previous  1, 2, 3

All times are UTC


Who is online

Users browsing this forum: No registered users and 25 guests


You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot post attachments in this forum

Search for:
Jump to:  
cron
Powered by phpBB © 2000, 2002, 2005, 2007 phpBB Group